According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Primo Group of hotels.
Without valid ID the guest will not be allowed to check in.
The primary guest checking in to the resort must be at least 18 years of age.
This is a couple friendly Property.
Unmarried/Unrelated couples are allowed to check-in.
Local Ids can be presented as proof of identification.
Final rights of admission/check-in remain reserved with the resort management & refund can be denied in-case any misconduct is observed by the resort management.
The room tariff includes all taxes.
The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks etc ). These will be charged by the resort at the time of check-out from the resort.
The room tariff includes all taxes.
The Full Package Amount be paid fully at the time check in.
The standard check-in time is 2:00 PM and the standard check-out time is 11:00 AM.
Booking Confirmation will be sent through email or what app with resort phone number.
You can contact the resort directly for early check-in or late check-out. Early check-in or late check-out is subject to availability and upon the sole discretion of the Management.
Any damage caused to the property is specifically charged.
Outside food is not allowed.
In case of snow Parking Area remained closed then the vehicle will parked on the road side on the owner risk.
Resorts does not allow private parties or events.
Guests are requested not to invite outside visitors in the room during their stay. They can use common areas to meet their visitors.
Pets are not allowed.
This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.
Non-veg food is allowed.
Outside food is not allowed.
Smoking within the premises is allowed.
There are no restrictions on alcohol consumption subject to non-disturbances to other.
Hotel Primo Resorts - being the best hotel in Manali, just 2 km away from Mall Road, is a good option for leisure travellers. Primo Resorts is a luxurious resort enriched with world-class facilities and comfort. It is a stylish property ranking high in hospitality.
